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Omnichannel Marketing Automation
Automatically engage users throughout every touchpoint in their journey
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Cross-Channel Marketing Automation
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All-in-one platform
FORTVISION’s customer engagement platform brings it all together - SMS, email, customer data, on-site activity, advertising - creating better ways to acquire, retain, and re-engage customers. Automate your cross-channel marketing and launch behavior-based campaigns, engaging customers at every stage of their lifecycle.
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Scalable marketing automation
Increase ROI while saving time with scalable email and SMS automation campaigns. With email and SMS in one platform, FORTVISION shows you exactly which messages are performing best. Now, you can deliver the most relevant messages to retain users, increase conversions and customer LTV.
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Real-time segmentation
Create precise segments for highly targeted messaging via email and SMS. Segmentize prospects and customers based on products purchased, site browsing behavior, purchase value, and more to personalize your messages. Send automated emails and SMS when a customer abandons their cart, has a birthday, orders, etc.
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Right channel, right time
Texts and emails have different strengths, and customers have different preferences. With SMS and email campaigns, customers can choose how they want to hear from you. FORTVISION’s Marketing Automation platform allows you to choose the exact moment when your messages will be sent. Automatically send a message to a customer who abandons their cart or to a visitor who repeatedly views a certain web page.
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Higher customer lifetime value
Behavior-triggered email and SMS are dynamically personalized to drive higher ROI and automatically sent based on how customers interact with your brand. A journey starts within the first millisecond upon landing to your website, every interaction a customer makes gives us more insight to guide them to the conversion path. It doesn’t stop with just a single conversion, the cycle continues for lifetime value.
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Accurate omnichannel attribution
Email, SMS, on-site campaigns, all under one roof for accurate attribution and a seamless customer experience - acquire, retain, and re-engage customers. Each interaction a customer does on your website gives us powerful intel and insight which we use to follow up with a perfect message. FORTVISION utilizes this information to build the customer’s journey and can easily guide them to their destination.
Email Automation
Email in your sleep
Automated flows keep you at the top of your customers’ mind at the right times with personalized emails. Image if you have a team of customer service experts working 24/7, making sure all your customers are knowledgeable about any promotions, new products or what goes well with items of interest. With FORTVISION, it’s possible.
Add new subscribers
Pre-made sign-up forms grow your lists with customer info, marketing email consent, and more. No coding required. FORTVISION’s simple drag-and-drop editor makes it easy to create campaigns, automated flows, and transactional emails. With pre-built templates that you can brand with just one click, sending personalized emails is easy.
Get data-driven insights
Advanced reports and analytics built for marketing and eCommerce make it easy to measure your campaigns’ success. With an unlimited number of personal information at your disposal, you can easily use this data to personalize your customer interactions. Anticipate customer needs and send product recommendations proactively.
Avoid the spam folder
Ensure your customers receive every message with built-in best practices for high deliverability and compliance. FORTVISION uses highly-deliverable Amazon email servers to make sure all your emails are delivered and GDPR compliant.
Easily engage with your customers based on how they interact with your brand. Send timely emails to shoppers after they have taken a specific action or personalize emails using customer data. FORTVISION allows you to send welcome emails when a shopper makes an account, thank you emails with a discount after shoppers make a purchase, or reminder emails when they abandon their cart using behavioral triggers. Plus, use your on-site data and purchase history to make the emails even more relevant with personalized product recommendations.
SMS Marketing
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Personalization at scale
Powerful segmentation lets you craft personalized texts. As your site visitors come and go, automatically send personalized follow-up texts to get more sales. Add your customer’s first name, favorite products, and much more to your SMS messages to increase customer loyalty and satisfaction.
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Right message, right time
Send timely-optimized messages to engage your customers, no matter how many. Send browse and cart abandonments, price drop alerts, in-stock notifications, and other texts for effortless, on-the-go interaction with your customers. Automatically send the right texts that will get results at the right time.